01 · Financial services & insurance
Industries we serve
Four industries where agentic AI already runs in production.
Financial services & insurance, eCommerce & retail, B2B SaaS & services, and healthcare (US-first) — the sectors we build for every day. We also work in telecoms, CPG, construction and travel — ask us.
In motion
Four industries. One operating discipline.
02 · eCommerce & retail
Support, returns and order-to-cash — agents that act, not just answer.
03 · B2B SaaS & services
Support deflection to billing ops — agents run the workflow.
04 · Healthcare (US-first)
Intake to prior-auth, on a HIPAA-ready architecture.
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Sector reality
Your sector is not generic.
Sector context drives architecture. Constraints, regulators and economics that hyperscaler reference architectures miss. We've shipped here — and we know which of our patterns translates, and which doesn't.
01 · Financial services & insurance
Close, reconcile, and decide — claims to KYC, agents run the workflow.
Accounting, FP&A, fintech and insurance operations — claims intake, KYC/onboarding documents, collections, and DORA/NIS2-aware operations, with a human approving the exceptions.
DomainsAccounting · Insurance · Fintech
Autonomous agents reconcile, match and post across entities — a ten-day month-end becomes a continuous, same-day close.
Agentic triage reads, classifies and progresses claims and KYC/onboarding documents; a human approves the edge cases.
Collections and decisioning aligned to EU AI Act tiers and DORA/NIS2 — register, evaluation and audit pathway built in.
EU financial-services group · autonomous close
From a ten-day month-end to a continuous, audit-ready close.
A European financial-services group ran its close on spreadsheets and overtime. We deployed agentic AI that reconciles, matches and posts across entities — humans approve exceptions only — turning a ten-day month-end into a same-day, audit-ready close with a control trail the auditor signed.
Domains · Accounting · FP&A · FintechPattern · Agentic process executionRegion · EUCompliance · ISO 27001-aligned + EU AI Act
See the case studies
EU insurer · agentic claims
Claims triage and underwriting that a regulator and a board signed off together.
A European insurer needed AI in claims that the regulator and the board would both sign. We built agentic triage and underwriting support under a human-in-the-loop policy — every decision logged with lineage — and cut claims cycle time by 42% while passing model-risk review.
Industry · InsurancePattern · Agentic + human-in-the-loopRegion · EUCompliance · ISO 27001-aligned + EU AI Act
Read the full case study
02 · eCommerce & retail
Support, returns and order-to-cash — agents that act, not just answer.
Support & returns agents, catalogue and content operations, order-to-cash reconciliation, and AI-search visibility — where agentic AI acts inside the storefront and the back office, not just around them.
WorkflowsSupport · Returns · Order-to-cash
Support and returns agents resolve changes and refunds end to end — escalating only true exceptions.
Catalogue and content operations stay current across every channel without a manual publishing queue.
Order-to-cash reconciliation runs continuously, catching disputes and chargebacks before they compound.
eCommerce & retail · agentic reconciliation
Reconciliation that runs continuously, not at month-end.
Agents match orders, payments and invoices across channels and flag only genuine exceptions for a human to clear — replacing a manual, periodic reconciliation cycle with a continuous one.
Domains · eCommerce & RetailPattern · Agentic reconciliationRegion · EU & US
Read the case study
03 · B2B SaaS & services
Support deflection to billing ops — agents run the workflow, not just the ticket.
Support deflection, lead qualification, billing and usage operations, and EU AI Act readiness for EU customers — the workflows a SaaS or services business runs every day.
WorkflowsSupport · Billing · Usage ops
Support agents deflect the repeatable tickets end to end, and hand real edge cases to a human with full context.
Lead qualification and routing keep the CRM current without a rep re-entering the same fields.
Usage-metering and dunning agents catch anomalies and recover revenue before it becomes a write-off.
B2B SaaS · agentic billing ops
Usage and billing operations that catch the anomaly before the invoice goes out.
Agents monitor usage events, validate them against contract terms, and flag anomalies for review — before they reach the customer's invoice.
Domains · B2B SaaS & ServicesPattern · Agentic billing opsRegion · EU & US
Read the case study
04 · Healthcare (US-first)
Patient intake to prior-auth, on a HIPAA-ready architecture.
Patient intake, scheduling, prior-authorisation and billing paperwork — agentic AI that clears the admin load so clinical staff spend their time on patients, not paperwork.
WorkflowsIntake · Scheduling · Prior-auth
Intake and scheduling agents collect, verify and route patient information before the first appointment.
Prior-authorisation and billing paperwork move through the workflow with a human approving the exceptions.
Built to a HIPAA-ready architecture from the first sprint, not retrofitted after a review.
Every industry
Industries we serve
Financial services & insurance
Agentic AI for financial services & insurance — claims intake, KYC/onboarding documents, collections and DORA/NIS2-aware operations.
Explore ›eCommerce & retail
Agentic AI for eCommerce & retail — support & returns agents, catalogue/content ops, order-to-cash reconciliation and AI-search visibility.
Explore ›B2B SaaS & services
Agentic AI for B2B SaaS & services — support deflection, lead qualification, billing and usage operations, and EU AI Act readiness for EU customers.
Explore ›Healthcare (US-first)
Agentic AI for healthcare — patient intake, scheduling, prior-authorisation and billing paperwork, on a HIPAA-ready architecture.
Explore ›
Featured solution · CRM · ERP · Billing
One integration layer across every sector.
Whatever your sector, the leakage hides in the same place: the seams between CRM, ERP and billing. We embed agentic AI there — autonomous workflows that reason through exceptions, remember context and self-heal. Fifteen production-ready use cases, mapped to your industry.
Let's build
Your industry.Production-grade.
Four industries, one operating discipline. Tell us yours — we'll point you at the closest peer outcome and the path that got them there.